COVID-19 | Your Essential 24/7 Service Team

The Right Care for Your Comfort and Wellbeing

No matter what’s in store for your home and family, your Horizon Services team is here to help.

Since day one, we’ve followed CDC guidelines and cleanliness best-practices when delivering essential cooling, heating, and plumbing services here in your neighborhood. Today, we’re still here for you, twenty-four hours a day, seven days a week (nights, weekends, and holidays, too!)

 

THE WELLBEING OF OUR TECHNICIANS AND HOMEWORKS IS OUR TOP PRIORITY! ON EVERY VISIT, TRUST OUR TEAM TO:

 

 

Our Cleanliness Best-Practices Include

  • Using shoe covers and drop cloths in homes
  • Wearing face masks and glove on every call
  • Using waterless soap, hand sanitizer, and disinfectant surface wipes on every job
  • Frequent cleaning of hands, tools, and work surfaces

Committed to our Technicians and our Homeowners

With new changes to daily life, we’re working closely with our pros to make sure they’re making their health a priority.

We offer no-contact service visits, as well as virtual visits with comfort consultants.

We require all teams to wear facemasks and gloves when in your home. We equip every truck in our fleet with disinfectant and wipes, so they can clean surfaces and tools thoroughly while on shift.  We have trained our experts on social distancing best-practices. Most importantly, we ask all of our staff to closely monitor their health, and follow CDC guidelines on identifying symptoms, medical testing, and self-isolation.

We had an issue with our A/C. The Wm Henderson office staff were very responsive and helped arrange a convenient appointment. The technician who came, Tom, was stellar. He was prompt, polite, respectful of social distancing, clean, thorough in his work, and very clear in his explanation of what the issues were and how to avoid them happening again. He really delivered high quality service and he left us with an even greater impression of trust in the company. We greatly appreciate the excellent customer service Wm Henderson’s office staff and technician provided us during this stressful time. – J. SULL

Here for You Any Time. Every Season, Every Day.

The impact of COVID-19 will continue to affect our homes, families, and neighborhoods for some time to come. One fact you can count on: Horizon Services has the teams, availability, and trusted cleanliness practices needed to is here to deliver A-plus rated heating, cooling, and plumbing service when you need it most.

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