3 Factors to Look for in an HVAC Service | WM Henderson

3 Factors to Look for in an HVAC Service


Late summer and early fall are excellent times to take stock of both your air conditioner and your heating system. The weather will be cooling off in the next few weeks, and if your AC has been having trouble, you’ll want to get it looked at well before you need it again. With another long winter coming, you should also make sure there are no surprises waiting for you with your heater.

A good service technician can be there for big repairs and small steps alike, but like a mechanic for your car, you want to call a company that will do the job the right way every time. More specifically, there are 3 factors you should look for in any HVAC service that speaks to their quality.

Emergency Service

Not every repair job takes place during working hours, and sometimes serious problems make themselves known in the middle of the night or on the weekends, when they just can’t wait. In those circumstances you want a service that can arrive anytime, day or night, 24/7. That way, you don’t need to go looking for alternative solutions at a time when you need the problem fixed immediately, and don’t have to look for another service in the middle of the night.

Maintenance Plans

Not every problem with your HVAC system requires a full-bore repair call. In fact, a number of problems can be stopped before they begin with a maintenance session. It’s a kind of tune-up designed for your various systems: looking things over for signs of serious trouble, performing a lot of little steps to improve efficiency such as tightening loose bolts and lubricating moving parts. That helps cut down on the monthly cost of running the system, as well as preventing future repairs. A good HVAC company will offer routine maintenance plans as part of their services.


All HVAC service technicians need to be licensed and certified to do their job. But credentials mean far more than just the right paperwork. It means positive reviews on social media and a good reputation throughout their customer base. It means praise from places like Angie’s List, which can provide objective evidence of the company’s reliability.

But it also means subtler things, which may not announce themselves right away, but speak to a company interested in being reliable instead of making a fast buck. Companies that have been around for many years, for example, have built up a base of satisfied customers who keep coming back to them every time they have a problem. It also means a company that provides estimates in advance and a guarantee of satisfaction before the job begins. That prevents any misunderstandings and ensures that you get exactly, precisely the repair job you were expecting.

If you have heating or air conditioning issues in the West Chester, PA area and you need a qualified technical service to take care of them, call the pros at Wm. Henderson Plumbing, Heating & Cooling Inc. today to talk about your options and set up an appointment!

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