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Prompt Professional Service throughout: Delaware and Chester Counties & The Main Line

Reviews

I just wanted to write and say that the service I got today was FANTASTIC! Everyone I spoke to was very nice, and worked quickly- The service man who came, Jeff, was personable, efficient, careful, and provided me with good information. I am very happy that I contacted WmHenderson. I will be recommending you to all my friends.

- Carol P

Thank you for such prompt and professional service.

I love everything about your company. You're awesome!!!!

- Lisa C

Dear Mr. Henderson,

When the time came to replace plumbing in our old bathroom, our long time plumber said he doesn't do big jobs like this anymore. Then without hesitation, he, recommended your company. We are so glad we followed his advice and did not "shop around" for someone else.

From the beginning of the process we were impressed with the fact the salesman did not try to sell us more than what we wanted, and we knew what we wanted.

Since we believe it is just as easy to compliment as it is to complain, we want you to know how impressed and pleased we are with the fine craftsmen who did the job and the manner in which they did it. Chris & Pat arrived on time, were pleasant, friendly, explained what they were doing and, at the end of each day, cleaned up the drop cloths from the bathroom, down the steps, and to the front door, and vacuumed the carpeting before they left!

And then there's Tony, a true tile craftsman. What a fine job he did. You're fortunate to have him. He and Jerry made a great team.

What also impressed us was how well organized the whole project was. Julie was so good at coordinating who was going to be here at what time and informing us of changes when there were some. Oh, there were a few bumps (one, literally) in the road, but it all was handled so well. You obviously created a company policy which centers on fine work and the desire to satisfy and respect the customer.

We will gladly recommend Wm. Henderson, Inc to anyone we know who is looking for a fine plumbing company.

- Mr. & Mrs. Robbins

Your workmen did a very good job. We are very pleased with our new bathroom.

- Bill

When the time came to replace plumbing in our old bathroom, our long time plumber said he doesn't do big jobs like this anymore. Then without hesitation, he, recommended your company. We are so glad we followed his advice and did not "shop around" for someone else.
From the beginning of the process we were impressed with the fact the salesman did not try to sell us more than what we wanted, and we knew what we wanted.

Since we believe it is just as easy to compliment as it is to complain, we want you to know how impressed and pleased we are with the fine craftsmen who did the job and the manner in which they did it. Chris & Pat arrived on time, were pleasant, friendly, explained what they were doing and, at the end of each day, cleaned up the drop cloths from the bathroom, down the steps, and to the front door, and vacuumed the carpeting before they left!
And then there's Tony, a true tile craftsman. What a fine job he did. You're fortunate to have him. He and Jerry made a great team.

What also impressed us was how well organized the whole project was. Julie was so good at coordinating who was going to be here at what time and informing us of changes when there were some. Oh, there were a few bumps (one, literally) in the road, but it all was handled so well. You obviously created a company policy which centers on fine work and the desire to satisfy and respect the customer.

We will gladly recommend Wm. Henderson, Inc to anyone we know who is looking for a fine plumbing company.

- Howard

I highly recommend Henderson Plumbing. I'm a licensed contractor and brought Henderson in on a complicated, time-sensitive bathroom remodel. Every Henderson employee on that project was courteous knowledgeable and prompt. Henderson's team improvised where necessary, solving project-specific challenges (and there were many) quickly and to code. Considering that there are few plumbers around that bring this to the table I feel Henderson's pricing was reasonable. Moreover, Henderson's team knows and cares about their role on a team of tradesmen that sees the entire project through for the customer...another rare commodity. High, High Marks!

- Mark

Henderson AC Maintenance unit service has always been of good quality.

- Xavier

Chris and his Helper did a fabulous job with the install of my heater and air conditioner. They cleaned up everything, and explained the operations of the units before they left.

- Satisfied Customer

Tony was very professional and educated me about the heating system.He was friendly, respectful and knowledgeable about his skill. I recommend this company to everyone who needs repairs for heating.

- Betty

THANK YOU SO MUCH for everything you did for us with this chimney liner replacement. You can be sure that I'll continue to refer Henderson to everyone. We've been customers for years. and we keep coming back because we absolutely trust Henderson for all our plumbing, heating and air work. Your work is AMAZING, clean, expert and professional. Your crews show up when you say, and the work is always done quickly and completely. Even more important everyone at Henderson is GREAT to work with; from the people who answer your phones to the repair people who come out, to you personally, Henderson is definitely the best, BY FAR.

- Elaine

I just wanted to thank you for once again providing truly great customer service and top-notch quality workmanship. I would be lying if I told you I was thrilled to need your services however, your company is such a pleasure to work with that it makes our Heating/AC or Plumbing situation a little more bearable. EVERY employee from WM. Henderson that I have interacted with, from the very friendly girls who answer the phones to every technician you have sent to my home, has been pleasant, knowledgeable, helpful, prompt, courteous & respectful. And we have continually been more than happy with the quality of work provided. Thanks again.

- Terry

I would be remiss if I did not tell you how satisfied I am with the service you provided.

Your employees are professional, courteous and prompt. Ed Johnson was here with in thirty minutes of my call and Mike Henderson arrived shortly after with space heaters so I would not be without heat.

Technicians Chris and Mike arrived at 8:30 the next morning with my new furnace and worked all day until 6 PM. They patiently answered my questions, explained everything and left my home very clean. Then going above and beyond, Mike shoveled the sidewalk leading to my front door.

I commend your service and your employees, your company gives meaning to the word SERVICE.

Thank you!

- Wanda

Very responsive and quick. Knowledgeable technicians and willing to discuss any problem with me at length. Dan & Jeff are both great and I recommend this company for plumbing and HVAC needs.

- Scott

Thank you for responding to our call so quickly and solving our drain problem.

- Michael

A note of gratitude for your excellent service & especially Tim.
He was great & really got to the bottom of our leak that no one could figure out. He was professional, smart and is a true asset to your company.

- Ginny

Technician was prompt, courteous and friendly. I couldn't be happier.

- Mark

I had water in the basement. The cause was a broken sewer pipe outside of my house, with everything backed up. The repair was prompt, quick, and quality work. All of the technicians and the office personnel were wonderful and very courteous. I have used Wm Henderson over the years for small to large problems. I highly recommend this company. Every person has been great, going beyond the minimum to be sure that I was satisfied. It is a company that truly understands what it means to have "Service" as part of their name.

- Leslie

I love Henderson Plumbing! The technicians are professional and respect my home. I like the fact that they cover their shoes when they enter my home.

- Adrienne B.

Quick response time, good value for price and quality of work, always call before starting work to explain what's wrong and estimated cost to fix.

- Dave B.

Recently required grab bars to be installed in my bathroom, the whole matter was addressed efficently and at reasonable cost.

- Andrew S.

You guys are the BEST!!!

- ADAM S.

I was very happy . I called that morning with an emrgency leak. The plumbr came right away and resolved the problem within the hour.. He was professional and efficient.

- Ann E.

Gave me the estimate when I was not even home. It was a rush emergency job since my husband already tried to fix it unsuccessfully and another OVERPRICED (I didn't want to pay for their airplanes they used to advertise) company also gave me an estimate before Henderson. Henderson gave me an estimate a few THOUSAND DOLLARS less than the guy with the airplanes. Came out and complete a LARGE job in about 1/2 a day. Cleaned up nicely and grass grew in fast, with NO effort from me. Thank you Henderson, I do recommmend you.

- Andrea M.

Chris did a great job, very clean and a great attitude. the system is working good. thanks for the hard work

- dennis o.

Excellent as always

- Glenn B.

Good job well done!

- Rhoda R.

All of the servicemen were friendly, efficient, and prompt. All of our jobs were well done.



Fred U.

- Fred U.

Chris and Mike did an excellent job! They were polite and professional and did an outstanding job cleaning up when the job was over.

- John T.

It was great. On time, on budget. Excellent work.

- Cathy J.

Great. Everyone was very nice and work was done very professionally. Thank you.

- Cindy S.

The Henderson team is prompt to responding when we have an emergency situation. This year it was a kitchen drain clog. I felt like they put me first. Their team is always professional and thorough. When doing their warantee service checks, they do not pressure for an additional purchase or service they only recommend it and they can always tell me why a particular service is recommended for the future.

- Gretchen S.

I was quite impressed with Jeff as he is very efficient and explained everything, besides doing an excellent job .... I would recommend your company to anyone who asks me for a referral.

Your technicians are knowledgeable and courteous as is your office staff. Thanks

- Joan G.

We are very pleased with the services provided by Henderson Plumbing when renovating our bathroom. The workers were polite, courteous and neat. We appreciate the service, will continue being a patron and will recommend you to others.

- Ewald V.

I am still very satisfied with the new 1st floor bathroom that your company did the plumbing work for. If I have any plumbing issues in the future, I plan to call you!

- Carole L.

I recently had a problem with a Camandor that was installed and Michael took care of the problem immediately. Thank you

- Jim H.

Always on time. Staff are polite and friendly. Office calls to schedule my pre-paid service. Overall very satisfied.

- Lee P.

Wonderful. They found the problem right away it was not a long drawn out. Price was right.

- patricia r.

I have always had prompt, expert and curteous servrice from Hendersons. Jeff in paticular, has been wonderful in dealing with the horrors of our plumbing system. I could not praise his patience and professionalism enough.

- kate f.

I have such a close and satisfactory relationship with Henderson that I feel ready to become part of the company. All I have to do is learn something about plumbing and heating. From basic maintenance to the renovation of three bathrooms, everything has gone very well indeed. It is a pleasure to be able to rely on both skill and integrity.

- Judith S.

They have the best tenchnicians, when you call , the job is completed and they never have to come back and fix the next day. They are truly trained and professional, I am so happy we have Wm. Henderson as years ago we called another big name , and how we were ripped off ... Wm. Henderson is the best.. superior. We will never call anyone but true experienced techs,they are the best.. thank you for your great service and honesty

- John I.

Great service...Very professional. The team was Great. I had to replace my sewer pipe unexpectedly due to my attached neighbor's sewer line being corrupted by a tree. I wasn't directly experiencing any problems with my water pressure, etc. so it was not anticipated at all. What ensued was tree removal, cement work and, of course, since Henderson was replacing the neighbor's sewer line, mine should be replaced as well, since it was ancient...better safe than sorry. Although the entire process was time consuming, expensive and unexpected - I must say Henderson was top notch to work with. I'd use them again.

- marcia e.

The work I've had done has always been on schedule and handled professionally

- marc w.

We had a leaky pike in the basement......called for service .....someone was here in less than 2 hours....saved again by Hendersons.

- sue k.

We have been satisfied with the service.

- Nancy R.

Everyone involved in delivering the service were dependable and knowledgeable. My calls were answered quickly, workers assigned showed up at the scheduled time and the work was completed in a timely fashion.

- Patrick M.

Overall good workmanship and competent mechanics.

- Robert L.

All of the people working for Wm. Henderson Plumbing Inc were very professional and did exceptional work. The plumbing work and tile work was excellent. My bathroom rennovation looks super and everything works great. I highly recommend Wm. Henderson Plumbing Inc.

- Robert S.

Everything was great. Great service

- Rosemary M.

Price was competitive, installation prompt and clean, and follow up serviceman this fall was quite helpful and thorough.

- Ted R.

Our experience was great as the technician knew what he was doing and he was polite as well.

- Rick T.

Our experience was very positive. Your team was extremely knowledgeable, extremely professional and very hard working. We love our new bathroom!

- Robert S.

On time, polite, and good service.

- Ruth L.

Right on time, quick and clean work, thorough explanation of all work and fair price. Had to wait ten minutes, though, while the service guy had my credit card run back at the office.

- Steve A.

Wm. Hendeson installed our home generator in the late spring this year. We have called on them a number of times for other plumbing related problems. Mike Henderson was great with the installation of our generator and all the men involved in the process were excellent and totally professional. They were extremely courteous and helpful...and cleaned up after they were done. Since our first experience with Wm. Henderson we will continue to have them service our heating/cooling/plumbing needs. All the men they have sent have been top quality empoyees who represent their company very well.

- Maria H.

I AM THOROUGHLY SATISFIED WITH YOUR SERVICE!

- Walter B.

At this point, I feel a part of the Henderson family: aside from the basic maintenance contract I have with them for plumbing, heating, and airconditioning, I have now renovated two bathrooms and a powder room with them - major renovations. They do first-rate work, have an excellent fixture company they work with, and also a first-rate tile and floor specialist. They are also friendly, gracious and a pleasure to deal with, including their helpful office staff. Not cheap, nor should they be. They earn what they get.

- Judith S.

I had a new bathroom installed on the first floor of my house. I was anticipating weeks of horror. What a pleasant surprise when it was completed in a week. Every day Chris showed up with his crew. They were all polite and respectful. They showed up when they were supposed to and worked all day. They were respectful of my house, putting down drop cloths and using shoe covers. Everything is still working well and there were never any problems after the work was finished. This was a year ago and I still am thoroughly happy with my new plumbers!

- Carole L.

It was a great experience. The technician was very good and

explained what he did.

- Rosemary M.

Thank you! Prompt, excellent, courteous, service. This is the first time we used Wm. Henderson. We will be calling again. It was an after hours emergency. They said someone would be here within the hour and they were! Problem fixed within the next hour. Service technician was very professional.

- Chris T.

I wanted to be sure to tell you how pleased my husband and I are with the replacement of our indoor sewer line and new sump pump. The employees are very professional, from the person who came out initially to give us the estimate, to every worker, and there were several, who provided this service. We were in knowledgeable hands and the job was done right without any call backs or problems. Thank you very much!

Paula & John D.

- Paula D.

I was very impressed with the attention paid to detail and explanation of the work done. Very impressive service.

- Renee E.

Awesome!

- Jenny L.

Henderson repaired the sewer trap on my lateral line and replaced the vent. I had a small issue with the work and there was some washout of the dirt refill but they gave me no problem coming back to fix everything. Currently I am trying to resolve an issue about a possibly related sinkhole in the street with my township, and Henderson is being great helping me out and backing me up to try to show it was not related to my trap break, since they don't think it was. I really appreciate the effort that everyone at Henderson has gone through to help.

- Robert D.